How Points Work/Part 4

The Critical Mistake: Redeeming Points on Your Card's Portal

Here's where most people leave the biggest amount of value behind, and it's worth spending some time on.

When you go to redeem your points, your credit card company will happily let you do it right there on their travel portal. You can book a flight or hotel through Chase Travel, Amex Travel, or Capital One Travel and your points are applied like cash. Easy. Simple. And usually a significant waste.

The floor, not the ceiling

When you redeem on your card's portal, you're typically getting 1 to 1.5 cents per point. That's the baseline, the floor, not what's possible.

When you transfer your points to an airline or hotel partner and book an award flight or night, you can routinely get 2 to 5 cents per point, and sometimes much more. Business class redemptions in particular can be worth 8 to 12 cents per point against their cash price.

What that difference actually looks like

Here's a real example using 75,000 Chase Ultimate Rewards points.

Portal redemption

Redeemed through Chase Travel at 1.5 cents per point:

$1,125

toward any flight

Transfer + award booking

Transferred to United or Air Canada Aeroplan, used for a partner award:

$3,500–$5,000

business class to Europe (cash equivalent)

The points didn't change. The redemption strategy did.

The step most people skip

Transferring to an airline partner requires a little more effort and a tool that most people don't know about. That's exactly what Parts 5 and 6 cover.